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Data protection policy
PERSONAL DATA PROTECTION POLICY
1. Controller
EROSKI, S. COOP. (hereinafter referred to as EROSKI) _Barrio San Agustín, s/n. 48230 Elorrio, Bizkaia
Contact details of the Data Protection Officer: dpo@eroski.es
2. What data do we process and for how long?
Debates of the European Parliament
(i) personal data provided at the time of registration, in general; identification, personal characteristics, and electronic contact, in particular;
(ii) data derived from the commercial relationship with EROSKI, i.e. from the use of the various MEDIA AND/OR DIGITAL ENVIRONMENT services;
(iii) Data authorized in case of registration through social media login;
(iv) those resulting from computer processes (browsing habits or use of the MEDIUM AND/OR DIGITAL ENVIRONMENT), IP address and information collected through cookies, pixel tags and other technologies;
(v) those which EROSKI can infer from lawfully obtained data.
EROSKI will process and store the data while the user is active in the MEDIUM AND/OR DIGITAL ENVIRONMENT and is a customer, as well as during the limitation period of legal obligations, which may arise from possible responsibilities linked to the processing of customer data.
3. How does the User agree when providing their data?
When completing the different forms, the user will accept in each case the data protection policy and thus grant his unequivocal consent to the processing of his personal data.
The Website and/or DIGITAL MEDIA has the following forms through which data will be collected; the user may authorize the treatment in each case:
3.1 Contact: EROSKI will process the data collected in order to provide the services requested by the Users, as well as to attend its consultations and/or suggestions. These will be stored for as long as there is an active business, trading and/or customer service relationship, once EROSKI completes it will delete its data.
3.2 Blog/ Articles: EROSKI will process the data collected in order to publish the comment in the post/article chosen by the user and identify their input. This data will be processed for the period in which the post is published.
3.3. Subscribe Newsletter: EROSKI will process the data collected in order to forward the requested communication. These will be stored for as long as there is an active business and/or customer service relationship, once EROSKI completes it will delete its data. Notwithstanding the foregoing, the user may unsubscribe from any of the subscription services, following the procedure described in point 4 or indicated in all communications received by electronic media.
If the Users provide personal data of third parties, they shall inform those third parties of the content of the data provided, the existence and purpose of the file containing their data, the possibility of exercising the rights and shall identify EROSKI as the controller.
4. Can the user object to receiving commercial communications or processing for promotional purposes?
The User may object at any time to receiving communications and processing of his/her data for commercial and promotional purposes, by clicking the unsubscribe link in each of the communications he/she receives; in writing through the contact area, dpo@eroski.es or DPO Equipment of EROSKI S. COOP. Bº San Agustin s/n- 48230 Elorrio (Bizkaia).
5. Are the data communicated to third parties?
a. Public Administration, Courts and Tribunals
If governmental authorities, such as state law enforcement agencies, judges and/or courts, request or require information or if it is necessary to submit it in order to comply with a law, EROSKI shall provide such third parties with the information they formally request.
6. How can the customer exercise their rights of revocation, access, deletion, opposition, rectification, limitation, portability?
All customers may exercise their rights of access, rectification, deletion, revocation of their consent, oppose their processing, limit it and/or request the portability of their data, in writing through the contact area, dpo@eroski.es or DPO Team of EROSKI S. COOP. Bº San Agustin s/n- 48230 Elorrio (Bizkaia).
7. Security and Confidentiality Measures.
EROSKI has taken appropriate security measures in its facilities, systems and files. It has established all technical means at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of the data that the client provides, thus ensuring its integrity, availability and confidentiality.
8. Cookie Policy
EROSKI uses cookies. All information about this in the Cookies Policy.
9. Changes to the Privacy Policy
EROSKI complies scrupulously with the laws applicable to data protection and user privacy. For this purpose, we reserve the right to modify unilaterally, in any and without prior notice, the terms of this Data Protection Policy to adapt it to any regulatory change or any modification in the presentation and configuration of the Web and/or DIGITAL MEDIUM.